It takes years to build up trust,
and only seconds to destroy it.
- Anonymous
If you are patient in one moment of anger,
you will escape a hundred days of sorrow.
- Chinese Proverb
When restraint and courtesy are added to strength,
the latter becomes irresistible.
- Mohandas (Mahatma) Gandhi
When angry, count to ten before you speak.
If very angry, count to one hundred.
- Thomas Jefferson
Don't Criticize, Condemn, Or Complain.
- Dale Carnegie
Further reading: The Golden Rule
Listen, Really Listen
Being Kind
Say with Kindness
Anger
Trustworthy
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